SHIPPING & RETURNS
shipping policy
We are committed to providing you the best of the best! This commitment is not just for our products but our process as well. Your order will be processed and shipped within 48 hours of payment.
We only ship Monday through Friday, our standard shipping will take 2-3 business days to deliver.
We recommend making your hair appointment with these time frames in mind. If you are out of time and need your hair tomorrow, we got you covered! We offer an Express service so you can keep your appointment. Orders must be placed by 12:30 EST to ship out the same day. No shipping on weekends and Holidays.
return & exchange policy
There are NO refunds or exchanges.
Once you receive active tracking information we are not responsible for any lost or stolen packages.
All packages will have to be signed for upon receiving from USPS.